Buyers

RETURNS AND REFUNDS

You may exchange or have a refund on all goods, providing they are sealed and unopened condition. Please contact us at safisabeauty@gmail.com to arrange a return.

Please include a reason for return and a contact telephone number and return the goods to us within 14 working days. You are required to cover the cost of postage. Please obtain a proof of posting for your records.

Once we have confirmed the returned goods are in a re-saleable condition we will issue a refund to your original payment card for the cost of the goods. The cost of return postage will not be refunded.

DAMAGED OR FAULTY GOODS

We always aim to deliver high quality goods to you. Should you receive a damaged parcel, defective goods or an incorrect order then please contact us via e-mail safisabeauty@gmail.com within 2 working days.

Damaged or defective goods should be returned within 14 days of receipt to us. Upon receipt and inspection of the returned goods we will issue a full refund, including postage costs, to your original payment card.

CANCELATION OF ORDER

If you wish to cancel an order, please notify us as soon as possible as we can only cancel an order providing it has not been yet been dispatched by us.

Please refer to our Terms and Conditions for full details.